Frequently Asked Questions

What changes are happening to the Medicare Donut hole for 2019?

There will no longer be a donut hold for brand drugs, your shared cost will be 25% all year. There will still be a coverage gap for generic drugs until 2020. Click here for more information.

When is the open enrollment period for Medicare?

The Medicare Open Enrollment period runs from October 15 through December 7 each year.

Do I need a physical card to be part of the network?

All you need to fill prescriptions at all TCRN pharmacies is your prescription insurance card. This card will have an ID number, along with a Bin, PCN and group number.

How do I transfer a prescription to a different store in the network?

Go to the Find a Pharmacy page to obtain a phone number for the pharmacy you would like your prescription transferred to. Call the pharmacy and let them know you would like to have a prescription transferred there. They will ask you a few questions, once answered they will call and get your script transferred over and fill it for you.